Shipping and Delivery Policy

Last updated: 29 October 2026

Every Drooze piece is designed for comfort and a little less everyday pressure. Here's what to expect after placing your order.

Order processing

Some products are made to order and require production time before dispatch. Production times may vary depending on the product, printing requirements, and order volume.

Any available production or dispatch estimates displayed on the website should be treated as estimates rather than guarantees.

Delivery

We currently focus on deliveries within India. Delivery timelines depend on the destination, fulfilment process, and courier service.

The estimated delivery time and shipping charges shown at checkout are the most relevant estimates for your order. Unexpected delays may occur because of courier operations, weather, public holidays, or other circumstances outside our control.

Tracking

Where tracking is available, we'll share the relevant tracking information after dispatch. Courier tracking updates may take some time to appear.

Your delivery details

Please check your shipping address, PIN code, phone number, and email address before completing your order.

Incorrect or incomplete details may delay delivery or result in an unsuccessful delivery attempt. Any additional charges relating to reshipment will be handled in accordance with applicable law.

Damaged or incorrect deliveries

If your order arrives damaged, defective, misprinted, or incorrect, email [email protected] within 7 days of delivery. Include your order number and clear photographs so we can assess the issue.

Contact

For shipping or tracking assistance, contact [email protected].